Privacy Policy

Effective Date: December 9, 2019

Operation Grind,LLC (“Operation Grind,” “We,” “Us,” “Our”) is committed to protecting both the personal as well as business information you share and/or store with us. By using this website, you consent to this Privacy Policy, which applies to transactions and activities and data gathered through the Operation Grind Website and interaction you may have with its related Social Media accounts. Please review this Privacy Policy periodically as we may revise it without notice.

The Controller

The controller for the collection, processing and use of your personal data for www.opgrind.com ("website" or "our site") is:

Use by operation Grind

As a visitor not registered on Operation Grind:

By visiting a website, the files are sent from your browser to the site to allow the transfer of information.

As a Operation Grind member:

We protect direct access to your member account with a password. Your personal information will be collected on a secure server using a coding system called Secure Socket Layer (SSL). The collected data is kept safe and we will do our best to provide a high level of security. We handle your personal and account information carefully - and do not share it with anyone else. Remember to always disconnect completely when using public access computers. You are solely responsible for maintaining the confidentiality of your account.

The Collection, Processing, and use of Personal Data

Personal data is all information relating to an identified or identifiable natural person, such as name, date of birth, bank details. Generally, we collect information that may personally identify you when you voluntarily:

register an account on this Website,
place an order,
enter a contest or sweepstakes,
respond to a survey or communication such as e-mail, or
engage with another Website feature.

We collect, process and store your personal data as part of your Operation Grindmembership.

 

Account Registration

You may choose to create a personal account on our Website, which may require that you disclose certain personally identifiable information for identification, including a unique email address and demographic information (including, for example, zip code, day and month of your birth and back details).

 

Billing and Credit Card Information

In addition, our services comprise, generally, fashion retail and wholesale services. In order to enable payment by you to fulfill your orders, we may collect name, address, telephone number, email address, credit card information, and other billing information. This information will only be shared with third parties who facilitate completion of the purchase transaction, such as by fulfilling orders and processing credit card payments.

We will not disclose your billing and/or credit card information with other third parties unless required by law or a court order, or unless disclosure is required to address an issue implicated by the financial transaction. For instance, if you claim that your billing and/or credit card information was used to make a purchase you did not authorize, details about the transaction may be disclosed to law enforcement and any party we deem necessary to address the matter.

 

Gift Recipient Information

We may also collect information about gift recipients, including name, delivery address, phone number, and other information, so that may be may be able to fulfill any purchases made on their behalf. We do not use the information we collect about gift recipients for marketing purposes.


How is My Information Used?

The information we collect is used for a variety of purposes, such as:

• to enable your use of our Services, such as enabling you to make purchases of clothing and accessories we have listed for sale by processing your transactions;
• to perform statistical, demographic and marketing analyses of users of our Services to improve our relationship with our customers by personalizing your site experience where possible, allowing us to deliver the type of content and product offerings in which you are most interested;
• to improve our service to you in responding to any of your customer service requests;
  for product development purposes and to generally inform advertisers about the nature of our subscriber base to improve our relationship with our customers;
• to customize your experience by allowing advertising to be targeted to the users for whom such advertising is most pertinent; and
• to administer contests, promotions, surveys, and/or other site features.

Without your explicit permission, we only disclose your personal data to third parties in order to fulfill our contractual obligations (for example, the delivery of our products by the carrier and the logistics companies) and for accounting purposes (eg collection companies or banks). These service providers explicitly use your data only for the purpose of the contract.

If the legitimate purpose of the processing of your data is canceled or if the applicable law requires it, your personal data will be deleted accordingly. I authorize Operation Grind to collect, process and use my personal data in accordance with this privacy policy.

Direct Communication

We may contact you via email, telephone, text, paper mail, or other delivery methods regarding the status and/or delivery of any products or services that you may have purchased through this Website.

E-mail List

Visitors to the Website who register an account or engage with other site features, such as marketing programs and “members only” content, will be given a choice whether they would like to be included on our email list and receive e-mail newsletters from us.

If you have opted-in to receive email newsletters from us, you may periodically receive communications including links to and information regarding sales, promotions, sweepstakes, and other information that we believe you may find interesting.

If you have not opted-in to receive email newsletters from us, you will not receive these e-mails.

How to Opt-Out of E-mail List

If you would no longer like to receive email newsletters from us, you can unsubscribe by selecting the unsubscribe link located at the bottom of any of our promotional emails.

How is My Information Stored?

We implement a variety of security measures in an effort to reasonably maintain the safety of your personal information.  Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

What Information is Collected Through Technology and by Third-Parties?

As you browse through our website and place orders, we automatically collect and store the following non-personal, or anonymous information about your visit:

• the date and time you access our site;
• the pages you visit on our site;
• if You navigate to our site by clicking a link, the location of that link;
• the technical capabilities of the computer you use to access our site;
• the internet service provider You use to connect to our site (for example "companyX.com" if you have a commercial internet account, or "universityX.edu" if you connect from a university); and
• the IP address (a number automatically assigned to your computer whenever you are surfing the internet) from which you access our site.

We use this information, in the aggregate, to make our website more useful to visitors — to learn about the number of visitors to our site and the types of technology used, to detect operational problems, and to improve the website's overall security.

Cookies, Beacons, Local Storage and Other Similar Technologies

Cookies
What are cookies?
Cookies and flash cookies ("cookies") are data that are used in communications networks to store certain information needed when browsing. "Visit Cookies" identify a visit and are deleted after closing the page and "Cookies Permanents" remain permanently in your browsing history on your data carrier.

You can delete the data from the browsing history or stop the of collected data.

 We use "cookies," Web beacons, HTML5 local storage and other similar technologies. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For example, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You may choose to have your computer warn you each time a cookie is being sent, or you may even choose to turn off all cookies through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look to your browser Help menu to learn the correct way to modify your cookies. Do note, that if you turn cookies off, you may lose access to many features that make your experience on our website more efficient, and some of our services will not function properly. If you turn cookies off and are unable to place an order online through our website, you may still place orders over the telephone by contacting customer service.

We do not respond to browser-based "do not track" signals.

We may transmit non-personally identifiable website usage information to third parties in order to show you advertising for Fashion Nova when you visit other sites.

What kind of cookies do we use and why?

Some cookies are necessary to allow you to browse our website, use its features, and access secure areas. The use of these cookies is essential for the website to work. For example, we use user-input cookies for the duration of a session to keep track of a user’s input when filling in forms that span several pages.

We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:

• User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of the service.

• Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).

• Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately.

• User interface customization persistent cookies are used to store a user’s preference regarding a service across web pages.

Shopify is dedicated to user experience and we use many tools to help us improve our website and our commerce platform. To this end, we use reporting and analytics cookies to collect information about how you use our website or our merchants’ storefronts, and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. The performance cookies we use include:

• First party analytics cookies - We use these cookies to estimate the number of unique visitors, to improve our websites and our merchants’ websites, and to detect the most searched for words in search engines that lead to a webpage. These cookies are not used to target you with online marketing. We use these cookies to learn how our websites and our merchants’ websites are performing and make relevant improvements to improve your browsing experience.

• Third party analytics cookies - We also use Google Analytics and other third-party analytics providers listed below to help measure how users interact with our website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with the website. For more information on Google Analytics, visit Google’s information page. For instructions on how opt out of Google Analytics, see below.

Advertising cookies are used on our website to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited our website and we may share this information with third-parties, such as advertisers. Although these cookies can track your device’s visits to our website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you. Read more about how companies use cookies to conduct targeted or retargeted advertising here. We do not set advertising cookies through our merchants’ storefronts ourselves, though merchants may choose to do so independently.

Finally, Social and Content cookies are placed by many social media plugins (for example the Facebook ’like’ button), and other tools meant to provide or improve the content on a website (for example services that allow the playing of video files, or that create comments sections). We integrate these modules into our platform to improve the experience of browsing and interacting with our websites. Please note that some of these third party services place cookies that are also used for things like behavioural advertising, analytics, and/or market research.

Analytics, Log Files and Reading History
We gather certain information automatically and store it in log files. This information may include IP addresses, browser type, operating system and other usage information about the use of our Services, including a history of the pages you view.

We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, including customized recommendations, advertising, to improve marketing, and to track access and use of our Services across the devices that you may use to access our Services.

We have hired third parties to provide us information, reports, and analysis about the usage, browsing patterns of our users. They may independently record the type of device and operating system you are using, general location information, as well as events that occur on our Website, such as how often you use our Website.

Which Third-party Persons/Entities is My Personally Identifiable Information Shared With?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include www.opgrind.com. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep your information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Third Parties

We may share information about our visitors in aggregate or de-identified form with third parties. Nothing in this Privacy Policy is intended to indicate a restriction of our use or sharing of aggregated or de-identified information in any way.

We may also include links to third party websites on our Website in an attempt to provide you with increased value. These linked websites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including whether a specific link works).

Disclosure by Necessity

We may occasionally access, preserve, and/or disclose personal information as required by law, for example, to comply with a court order or subpoena or we have a good faith belief that such action is necessary to:

• comply with the law or with legal process;
• protect and defend our rights and property;
• protect against misuse or unauthorized use of our Services; or transfer
• protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).

As we continue to develop our business, we or our affiliates may sell or buy other businesses or entities, or we may merge with another company, or be bought by another company. In such transactions, personal information may be among the transferred assets.

Your information may be stored and processed in any country in which we maintain facilities or conduct operations. By using our Website, your personal information may be transferred outside of your country of use and/or residence.

When your account becomes inactive, your information may remain in our computers, electronic databases, and archives, and may not be reasonably capable of expungement.  

Miscellaneous

Children's Guidelines

COPPA Compliance. We do not knowingly collect or store any personal information about children under the age of 13.

Amendments

This Privacy Policy may be amended by us at any time and without notice, but only by amending this Policy as posted on this Website. Any amendments will become effective 30 days after being posted on the website unless circumstances require that a change is immediately implemented.

Using Social Plugins
Using Facebook Plugins

We use Social Plugins from the Facebook social network, provided by Facebook Inc., 1601 California Ave., Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked by the Facebook logo or with the addition of "social plug-in of Facebook" or "Facebook Social Plugin". You can preview Facebook Plugins here: http://developers.facebook.com/plugins .

When you open a Operation Grind page that includes one of these plugins, your browser establishes a direct connection to the Facebook server. The content of the plugin will be transferred directly to your browser and integrated into the site. Thanks to this integration, Facebook receives information about your visits to our website, even if you do not have a Facebook profile or are not connected to your profile. This information (including your IP address) will be transferred directly to the Facebook server in the United States where it is also registered. If you are connected to Facebook, Facebook can immediately follow your visit to FashionNova with your Facebook profile.
If you interact with the plugins, for example by clicking on the "like" button or comments on something, this information will also be transferred and saved on the Facebook server. The information can also be published on your Facebook profile.
For more information about the purpose and volume of the data collection, their subsequent processing and use by Facebook or your profile rights and settings regarding privacy policy protection, please check the Facebook Privacy Policy, http://www.facebook.com/policy.php. If you wish to prevent the transfer of your information to your Facebook profile, disconnect from your Facebook profile before visiting our website. You can also prevent Facebook plugins from loading by installing "Facebook Blocker" ( http://webgraph.com/resources/facebookblocker/ ).


The use of Twitter plugins (eg the "Twitter" button)

Operation Grind uses the plugins of the Twitter microblogging service, provided by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter "). The plugins are marked by the Twitter logo, a bluebird. .

If you visit a Operation Grind page that includes a Twitter plugin, your browser establishes a direct connection to the Twitter server. The content of the plugin will be transferred directly to your browser and integrated into the site. With this integration, Twitter receives information about your visits to our website, even if you do not have a Twitter profile or are not connected to your profile. This information (including your IP address) will be directly transferred and saved on the Twitter server in the United States. If you are connected to Twitter, Twitter can follow your visit on Operation Grind with your Twitter profile. If you interact with the plugins, for example by clicking on the "like" button or comment on something, this information will also be transferred and saved on the Twitter server. This information will also be posted on your Twitter profile. For more information about the purpose and volume of the data collection, their subsequent processing and use by Twitter or your profile rights and settings regarding the protection of the privacy policy, please check the Twitter Privacy Policy. If you wish to prevent the transfer of the information collected on your Twitter profile, disconnect from your Twitter profile before visiting Operation Grind. You can also prevent Twitter plugins from loading by installing Script-Blocker "NoScript" ( http://noscript.net/ ).

Data processing outside the EEA
Operation Grind is a company established in the USA. This means that your personal information is transferred and stored outside of the EEA in a jurisdiction that does not offer the same protection for your personal information as the country in which you are located. Personal data will be processed through the network of Shopify servers. We request that our data processing partners outside the EEA comply with the European Union Data Protection Directive 95/46/ EC and to national legislation.

Information, correction, blocking and deletion of data; Right to retract
According to European legislation, you can request the information and data stored in relation to you and the correction, blocking and deletion of these data. You can contact us at any time see below for contact information.

Address:
Operation Grind

14461 7 Mile Rd Unit #376

Detroit, MI 48205

Email: info@opgrind.com

 

According to EU law, EU Constituents may also wholly or partially withdraw your data from the collection, processing or use by Operation Grind. Please note that in such a case, the functionality of our website will be limited or removed.